Privacy policy

Information on Privacy protection of personal data

1. Purpose of treatment

The processing of your personal data will respect the privacy rules in force (EU Privacy Regulations Article 13 EU/2016/679 (GDPR), legislative decree 196/03 amended by legislative decree 101/2018) and these will be processed in an ethical and transparent manner, only for lawful purposes, following completeness, relevance and not surplus principles.

The personal data you provide to Eurofradi srl will be treated for the following purposes:

• Subscription and login on your account on Fradieshop;
• To enable you to use the services, contents and activities reserved to you by virtue of the registration to the site;
• For the management and execution of your purchase orders;
• To enable you to use any after-sales assistance and/or warranty service;
• To answer any requests and for technical/organizational communications;
• Processing is necessary for the performance of a contract with the customer;
• To fulfill any kind of obligation provided by laws, regulations or Community legislation.

Your personal data may also be used, with separate consent and prior authorization (see point 8), for the following additional purposes: to organize and carry out events and shows, including those of promotional nature; to conduct statistical studies and marketing researches; to send informational and promotional notifications, including commercial ones, regarding in particular to our newsletter, for sending advertising materials and/or offers of goods and services by mail, internet, telephone, E-mail, MMS, SMS, from Italy or abroad (within the European Community) or exclusively from Eurofradi srl and/or its related and subsidiary companies, i.e. physical or legal subjects that cooperate with Eurofradi srl for marketing and commercial activities.

2. Data processing mode and data retention period

Your personal data (in accordance with the provisions of article 32 of European Privacy Regulations EU/2016/679 (GDPR)) shall be processed by using the appropriate hard copy, electronic and/or computerized tools, on the basis of strictly correlated procedures with the above purposes and in any event in such a manner as to ensure the security and confidentiality of the data. The data will be collected and recorded only for the purposes referred to in point 1 and they will be kept for the aim and time required by the purposes they were collected for. Therefore: Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. The User may find further information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner itself.

3. Handling of personal data and consequences of any refusal

The provision of your personal data is optional. However, your refusal and/or the provision of inaccurate and/or incomplete information may make impossible for you to subscribe to Fradieshop website and to use its contents and services, and consequently, the management and/or execution of your purchase orders or the provision of all those services for which is essential to dispose of your personal data.

4. Data communication

Within the company the corporate bodies of the Owner, the company personnel, especially employees involved in: development of products marketed online, customer care, marketing activities, maintenance of electronic tools and, in any case, the Data Controller and the persons in charge of the processing of personal data designated by the companies in the exercise of their functions will be able to gain access to your personal data. Your personal data may be communicated to qualified entities which provide facilities or ancillary services to the Owner for the purposes mentioned to in point 1., including persons and companies that manage and/or participate in the management and/or maintenance of our websites and electronic and/or telematic tools regarding shipment and/or product delivery. In pursuit of the purposes referred to in point 1, Companies may also avail themselves of the following categories of subjects, which may be able to gain access to your personal data: parent companies, subsidiaries and/or associated companies; entities that are part of Fradieshop’s sales network in Italy or abroad (within the European Community); qualified entities, i.e. banks, institutions and insurance companies, suppliers and subcontractor, which provide facilities or ancillary services to the Company for the management of your purchase orders and/or after-sales assistance, for the organization and carrying out of events and shows including those of promotional nature, for the conducting of statistical studies and marketing research and to the sending of informational, promotional and commercial communications; advisors who assist the Company in various ways, with particular reference to legal, tax, social security, accounting, organizational aspects; to any other subjects to whom data will be communicated on the basis of an expressed legal provision. Your personal data may be transferred abroad in accordance with current legislation, even outside the European Union, where the Company pursues its interests.

5. Data’s subject rights

According to the above-mentioned processing you have the right to: - obtain the confirmation of the existence or non existence of your personal data, even if not yet registered, and their communication in intelligible form. - to obtain the indication: of the source of your personal data; of the purposes and methods of processing; of the logic applied in case of processing carried out with the help of electronic means; the identification details of the Owner, the persons or categories of persons who may become aware of your data or to whom your personal data may be communicated. Furthermore, it is the party’s right to: obtain the updating, correction and completion - if you desire - of such personal data; - make a demand for cancellation, anonymous transformation or block of the data which have been processed unlawfully, including those for which storage is not necessary in relation to the purposes for which the data were collected or subsequently processed; - to obtain the proof that the same transactions have been brought to the attention, including as regards their content, of those to whom the data have been communicated or disseminated, except where such fulfilment proves to be impossible or involves a manifestly disproportionate effort compared to the right to be protected. You may also object, fully or partially to: the processing for legitimate reasons of your personal data, even though such data is relevant to the purpose of its collection; the processing of your personal data for sending out publicity or direct marketing material or for use in market surveys or sales offers.

6. Cookies

In order to best assist our customers, Fradieshop controls the number of pages visited, the number of views of the visited pages, the frequency of visits to the Site and the consistency in the display of the page of the site. For this purpose, Fradieshop uses the «cookies» technology. A cookie does not allow us to identify you, but collects information regarding your computer's navigation (the pages you have consulted, the date and time of the consultation etc...) which we will be able to view during your further access. Data retrieved by cookies are solely and strictly intended for internal use and are never transmitted to unauthorized third parties. The use of cookies -whether belonging to the customer or to third parties- which are not essential to the proper functioning of the site requires an express consent from the customer. You can express your consent or you can object to the use of cookies by choosing the appropriate parameters on your navigation system. Some cookies called "advertising cookies" allow us to track your navigation and to register the products seen and, within the next 90 days, to send you advertising banners whether or not they are related to your previous navigation on the site. These cookies are linked to your internet profile (but they never allow you to be identified).

7. Data controllers

The processing owner of your details is: Eurofradi srl, with registered office and operations center in Via Mottola 2/B - 74015 Martina Franca(TA) Italy P. I.V.A. e C.F. 02606100739; any request related to/relating personal data processed by Eurofradi srl can therefore be made by writing to the e-mail address: info@eurofradi.com.

8. Consent

This statement will be submitted to you at the time of registration to the site or at the time of the execution of a purchase order even without prior registration. At the same time you will be required to give your consent to the processing of your personal data by Eurofradi srl. Your consent to the processing of your personal data -which includes the possibilities, indicated in point 4, for Eurofradi srl to communicate your data to the mentioned subjects- allows: your registration and the management of your access to the Fradieshop site; the use of the services, the contents and the performance of the activities reserved to you by virtue of the registration to the site; the management and fulfillment of your purchase orders; the use of any after-sales assistance and/or warranty services; a response to your requests and the receipt of any technical/organizational communications sent by you. By the above mentioned modalities you can also separately provide consent to the processing of your personal data by Eurofradi srl to participate to events and shows including those of promotional nature; to carry out statistical and marketing researches; to receive informative and promotional communications, including commercial ones, in particular our newsletter, advertising material and/or offers of goods and services by mail, Internet, telephone, e-mail, MMS, SMS exclusively by Eurofradi srl and/or its parent and subsidiary company, i.e. physical or legal subjects that cooperate with Eurofradi srl for commercial activities.